Privacy Policy – Trucker Trend

Who we are

Website Address: https://truckertrend.com
Operating Entity: TruckerTrend, operating under Capital Grind LLC
Geographic Scope: Our services focus on the NYC-NJ metro area and include nearby regions of New York, New Jersey, Connecticut, Pennsylvania, Maryland, Delaware, and Massachusetts.
Services Covered: Freight services (LTL, expedited), Towing and Recovery (24/7), and Maintenance and Repair services (preventive, diagnostic).

Information We Collect

We collect information to provide “Complete Solutions for the Road.” This information may include:

a. Contact and Inquiry Information (Forms and Calls)

When a user completes the “Get a Quote” form, requests a consultation, or calls our numbers (+1 (646) 450-4184), we collect:

Name, email address, and phone number
Freight, timing, and access requirements (necessary for a logistics specialist to recommend the ideal mode and plan)

b. Service-Specific Information

Freight Services: Shipment details (cargo type, whether LTL or expedited), pickup and destination locations, and specific requirements (such as lift gate services)
Towing and Maintenance Services: Breakdown/accident location, vehicle details (vehicle type, from passenger cars to heavy tractors), and repair/diagnostic details

c. Comments

When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

d. Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

e. Technical and Performance Information

Information collected by technology used to support our measurable performance (e.g., data used to calculate On-Time Delivery Rate or Reduction in Client Downtime)
Website technical data (cookies, IP, browser information)

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

Google Sign‑In and Social Login

Google Sign‑In and Google User Data

When you choose to register or log in to TruckerTrend using your Google account, we use Google OAuth to authenticate you and allow you to sign in without creating a separate password. During this process, our application requests access only to the minimum Google user data needed to create and manage your TruckerTrend account.

Data accessed from Google
When you sign in with Google, we may access the following information from your Google account, as shown on the Google consent screen:

Your basic profile information (such as your first and last name and profile picture)
Your Google account email address
Your Google account unique identifier (Google ID)
Other profile fields only if explicitly requested and clearly displayed when Google asks you to grant permission

We do not request access to your emails, files, or any other Google data that is not necessary for authentication and account management.

How we use Google user data
We use the Google user data described above only for the following purposes:

To create and manage your TruckerTrend user account
To allow you to log in to TruckerTrend using your Google account instead of a separate username and password
To maintain the security of our login system and prevent fraud or abuse

We do not use Google user data for targeted advertising, to build profiles unrelated to our services, or to sell your data to third parties.

How we store and share Google user data
Google user data retrieved via OAuth is stored securely in our website’s user database and is protected using the same technical and organizational measures described in this Privacy Policy. We may share Google user data only with our service providers (such as hosting, development, or maintenance partners) who help us operate the website and are bound by confidentiality and data protection obligations. We do not share Google user data with third parties for their independent marketing or advertising purposes.

Our application may store an access token associated with your Google account solely to maintain your login session and support the Google sign‑in functionality, and this token is not used to access any Google services beyond what is necessary for authentication.

Retention and deletion of Google user data
We retain Google user data for as long as your TruckerTrend account is active or as needed to provide you with our services and comply with our legal obligations. If you disconnect your Google account or request deletion of your account, we will delete or anonymize the Google user data associated with your TruckerTrend account within a reasonable period, except where we must retain certain information to comply with law, resolve disputes, or enforce our agreements.

Your choices and revoking access
You can revoke TruckerTrend’s access to your Google account at any time through your Google Account settings under “Security” → “Third‑party access.” You may also contact us using the details in the “Contact” section of this Privacy Policy to request access to, correction of, or deletion of the Google user data we store about you.

Cookies

Comment Cookies

If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Login Cookies

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Article Editing Cookies

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Use of Information

We use collected information to:

Communication: Respond to inquiries and send information about our services

Provide Services: Execute and manage freight hauling, 24/7 emergency towing, and mechanical maintenance services

Consultation and Quotes: Connect users with a logistics specialist to understand their requirements and provide personalized consultation

Efficiency Improvement: Use performance data to improve proven reliability and real results across our regional network

Legal and Operational Compliance: Ensure our towing and freight operations are licensed and fully insured

Who we share your data with

TruckerTrend may share your information with:

Password Reset: If you request a password reset, your IP address will be included in the reset email

Related Entities: Capital Grind LLC and its affiliates, as TruckerTrend is powered by Capital Grind

Service Providers: Third parties that help us operate, including website designers (such as Orvit Design) and other logistics partners

Legal Requirements: When necessary to comply with laws, regulations, or government requests, especially given our licensed and insured operation nature in the NY/NJ regions

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

We retain other data as long as necessary to provide our services and maintain traceability of measurable performance.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Data Security

Visitor comments may be checked through an automated spam detection service.

Where your data is sent

We implement security measures to protect personal information. Our operations are licensed and fully insured to ensure compliant, worry-free service.

Contact

For questions about this Privacy Policy or to exercise your data rights, contact TruckerTrend at:

Email: truckertrendwebsite@gmail.com

Phone: +1 (646) 450-4184